Late last year, in a span of under two weeks, I received dozens of political spam texts around Austin’s Prop A ballot measure. I’m sure countless people around the world also get unsolicited garbage texts. Such text campaigns threaten to discourage voter turnout and turn people against each other. Because SMS texts lack authentication, users… Continue reading Political spam texts are out of control, and customers have no effective recourse.
Bad news folks. Corporate America is rushing ahead with voice-based authentication. I know because I recently called my ISP, Spectrum, which tried to enroll me in Voice ID. I declined. (“With Voice ID, you don’t have to worry about remembering security codes or passwords.” Ok, sure 🤪) And I also called my bank, Chase, which… Continue reading Despite the prevalence of deepfake audio tech, banks and ISPs rush ahead with “voice print” authentication